Privacy Policy

Modelfy Technologies ("Modelfy", "we" or "us") runs the modelfy.app website and the studio at studio.modelfy.app. We are responsible for the personal data described in this policy. You can reach us at [email protected].

• Account details: your name, email address, profile photo if your sign-in provider shares one, and sign-in information.
• Images and files: the garment photos and other files you upload, the AI models you create, and the images you generate.
• Billing details: your plan, credit balance, payment history and subscription status. Whop handles your card details, and we do not see or store your full card number.
• Messages: what you send us by email, WhatsApp, feedback forms or our contact forms, including any phone number you provide.
• Usage and device data: pages visited, actions in the studio such as clicks and generations, errors, IP address, browser, device type and approximate location.

• To provide the Service, including creating your images and keeping your library.
• To manage your account, credits, trial and subscription.
• To send service emails, such as verification, password reset, trial reminders, receipts and payment problems.
• To answer your questions and give support.
• To understand how Modelfy is used, fix problems and improve the product.
• To prevent abuse and fraud, keep the Service secure and meet legal duties.
• To tell you about product updates or offers. You can opt out using the unsubscribe link or by emailing us.

To generate an image, we send the relevant photos and instructions to our AI provider, Google Cloud (Vertex AI and Gemini models). The results are then stored on our servers so you can use them.

We do not use your uploads or generated images to train our own AI models. We will not publish them as examples or in our marketing without your permission. Our team may look at an image when we need to, for example to fix a problem you report or to investigate misuse.

If laws such as the GDPR apply to you, we rely on: performing our contract with you; our legitimate interests in running, securing and improving Modelfy; your consent, such as for optional analytics or marketing where it is required; and legal obligations.

We do not sell your personal data. We share it only with providers that help us run Modelfy:

• Google Firebase: sign-in and account verification.
• Google Cloud: AI image generation.
• Whop: checkout, payments and subscriptions.
• Contabo: server hosting for our app, database and files.
• Cloudflare: website delivery and security.
• Resend: sending service emails.
• Google Analytics: website statistics.
• WhatsApp (Meta): only if you choose to message us there.

We may also share data if the law requires it, to protect people or our rights, or as part of a sale or reorganization of the business.

Our providers and team may process data in other countries, including the European Union and the United States. Those countries can have different privacy laws from yours. Where the law requires it, we rely on safeguards such as the standard contract terms our providers offer.

We use cookies and browser storage to keep you signed in and remember your settings. Our website uses Google Analytics cookies to measure traffic, and the language selector uses Google Translate. If you play our demo video, it loads from YouTube's privacy-enhanced mode.

In the studio, we record actions you take, such as buttons used and tools opened, to find bugs and improve the product. You can clear or block cookies in your browser, but signing in may stop working if you block them all.

• Account data, uploads and generated images: while your account is open, unless you delete them sooner.
• After you delete your account: we delete your account record and related data, and you lose access to your images. Uploaded and generated image files are not removed automatically. To have them erased, email us from your account email before you delete your account.
• Billing records: as long as tax and accounting law requires. Whop keeps its own records too.
• Usage logs and support messages: only as long as they are useful for running and securing the Service, or to deal with your request.

You can edit your profile in Settings and delete your account there under Settings. Cancelling a subscription is a separate step, so please cancel first.

Depending on where you live, you may also have the right to access, correct, delete or export your data, to object to or restrict certain uses, and to withdraw consent. To use these rights, email [email protected] from your account email. You can also complain to your local data protection authority.

We use measures such as encrypted connections, access controls and managed sign-in to protect your data. No online service can be completely secure. If you think your account has been compromised, please contact us straight away.

Modelfy is for people aged 18 and over. We do not knowingly collect data from children. If you believe a child has given us personal data, please contact us so we can delete it.

We may update this policy as Modelfy changes. We will update the date at the top of this page and tell you about important changes by email or in the studio.

Questions or requests about your data? Email [email protected].